Privacy Policy

At The Philanthropy Office North,  we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tponorth.co.uk, in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

We collect different types of information in order to provide and improve our services, including:

1.1 Personal Data

Personal data refers to information that can identify you as an individual. This may include:

• Name
• Email address
• Phone number
• Billing or shipping address
• Payment information (if applicable)
• IP address

1.2 Non-Personal Data

We may also collect non-personal data such as:

• Browser type and version
• Device type
• Pages visited on our website
• Time and date of visits
• Location data (if enabled)

1.3 Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to remember preferences and improve site functionality. You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of our website.

We use the data we collect for the following purposes:

• To provide and manage our website and services
• To process transactions and payments
• To communicate with you, including responding to inquiries or sending promotional information (with your consent)
• To personalise your experience on our website
• To improve our website and services based on user feedback and usage data
• To comply with legal obligations or protect our legal rights

We will not use your personal data for purposes other than those outlined in this Privacy Policy without your consent, unless required by law.

Under the GDPR, we are required to have a legal basis for processing your personal data. We process your data based on the following legal grounds:

• Consent: When you provide your personal data voluntarily (e.g., by filling out a contact form or subscribing to our newsletter).
• Contractual Necessity: To fulfil a contract with you (e.g., processing payments or providing the services you request).
• Legitimate Interests: To manage and improve our business operations, provided that these interests are not overridden by your rights and freedoms.
• Legal Obligation: To comply with legal requirements (e.g., financial regulations or tax laws).

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with the following categories of third parties for the purposes described in this Privacy Policy:

• Law enforcement or regulatory authorities, if required to comply with legal obligations.
• Other professional advisors or affiliates, only if you have given consent for us to share your information with them.

We ensure that all third parties we work with comply with data protection laws and handle your personal data securely.

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need your personal data, we will securely delete or anonymise it.

Under the GDPR, you have certain rights regarding your personal data. These include:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You may request that we limit the processing of your data.
• Right to Data Portability: You can request that we transfer your personal data to another organization.
• Right to Object: You may object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at The Philanthropy Office. We may ask for additional information to verify your identity.

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) – the UK's supervisory authority for data protection.

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

The Philanthropy Office North
privacy@tponorth.co.uk

This privacy policy was last updated on 19 November 2024.